• Pharos mentioned by Department for Education!

    The Department for Eduction has produced some excellent new guidance for school leaders who are seeking to embed the National Citizen Service within their school. By using this guidance, schools can maximise the fantastic outcomes for Young People of participating in the NCS scheme. The guidance document can be downloaded from the DfE website here. Ok, so you have to

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  • Updated school services

    Pharos has been busy developing our range of school services and we are rapidly gaining a reputation for providing high quality services to independent schools, maintained school and multi-academy trusts (MATs).  In fact we have been so busy that it has been difficult to find time to update this area of our website! Our services have ranged from providing proactive support

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  • FCO Travel Aware

    Pharos has been a subscribed partner of the The Foreign & Commonwealth Office’s proactive and helpful Travel Aware programme for a number of years.  A host of useful advice and tips can be found on the Travel Aware site www.gov.uk/travelaware.   It’s great to see the FCO specifically mentioning British Standard 8848 in their advice for overseas adventure travel.  Julian Penney, Pharos’

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  • Good job!

    Customer and Operations Administrator – Wokingham, full time   Are you super-organised with a fastidious attention to detail but also happy to chat with our clients on the phone or on email without making typos and using text-speak? The sort of person who digs that little bit deeper to get the job done when needed? If you can back this

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  • We’ve moved!

    Pharos Response has moved to an attractive Victorian town-centre office, 5 minutes from Wokingham train station.  Feel free to visit, the kettle and coffee machine are always ready! Our new registered office address is Armstrong House, 28 Broad Street, Wokingham, RG40 1AB.

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  • Royal Life Saving Society outdoor education conference

    Julian Penney of Pharos will be joining the speaker line up at the RLSS Water Safety Conference for the Outdoor Education Sector 2016.  A packed programme of sessions and workshops will cover various themes associated with the risk management of activity around water in the outdoor education sector. The conference is being held at Staverton Park, Daventry, Northamptonshire NN11 6JT Thursday

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  • Terrorism: security advice for school trips and student travel

    Terrorism and violence have threatened us for years but 2015 saw the arrival of a ‘new order’ in the way that such hideous acts are conducted and exported in such a consistent and seemingly globally linked way.  Many of Pharos’ team have seen at first hand the effects of violence whilst serving in the police and military, after the London 7/7 bombings, in Northern Ireland and

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  • Sparks to inferno: crisis response tips for student tour operators and activity providers

    Serious fires and explosions begin as a mere spark and the same is often true with major incidents and organisational crises when early signs are missed. Seemingly minor incidents or complicated customer complaints can develop into serious situations if they are not addressed swiftly by senior management. Such situations can be highly costly – not just financially but in terms of personal

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